YOUR SOURCE FOR
OFFICIALLY LICENSED
PHOTO PRODUCTS.
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Photo File USA
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FAQs
Can you ship outside of the United States and Canada?

What is your guarantee and return policy?

What are stocked products and what are made-to-order products?

What is the difference between Editor's Pick, Photo File Archive and Custom photos?

What special terms and conditions apply to orders which contain made-to-order items?

How long will it take to receive my order? How will it be shipped?

Is it safe to give you personal information? What is your privacy policy?

Are these licensed products? Why should I care?

Why are hologram stickers on the front or back of many of your products but not all?

What if I don't see the player or product I want? Can I order it anyway?

My Photo File photo came in a plastic sheet protector made to hold 8x10 photos.
I would like to get some more for the rest of my photo collection. Can I buy them from you?
Unfortunately the answer is no. Our licensing agreements restrict us to shipping to the United States and Canada only.
If for any reason you are not completely satisfied with any of our stocked products, you may return them within 21 days of purchase to PhotoFile.com for a full refund. See What are stocked products and what are made-to-order products? Unless the return is due to an error made by PhotoFile, we cannot refund shipping charges. Simple instructions on how to return merchandise are included with each order. Made-to-order products have a different guarantee since we cannot reasonably expect to resell them if they are returned. See What special terms and conditions apply to orders which contain made-to-order items? for more details.
Stocked products presently include all of our products made from “Editor’s Pick” 8x10 photographs. These include 8x10 photos, matted 8x10 photos and framed 8x10 photos made from “Editor’s Pick” images. Made-to-order products include all the other products, including those made from “Photo File Archive” and “Custom” images.
To bring our customers the widest assortment of photos at the fairest price Photo File has classified its photos into three tiers. The whole idea is to give you quality, options, and service at the best price possible

Editor’s Pick photos are, as the name implies, our photo editor’s favorite pictures and the ones we expect to be the most popular. These photos are produced in quantity and are literally in stock. We can walk over at any time and pick your Editor’s Pick 8x10 off the shelf. Because of these efficiencies we can offer Editor’s Pick photos at our lowest price.

Photo File Archive is our second tier of photos. These are images we have in our archive but are not off the shelf stock. These photos have previously only been available to wholesales customers who buy in bulk. These images are now available to our retail customer at a slight premium over stocked photos. The premium covers the additional cost of custom printing these images in small quantities.

Custom is our third tier. Custom images are obtained from other sources, such as Getty Images. By utilizing these other sources we can offer a huge amount of content never before available. Custom images are a little more expensive then our Photo File Archive images. That’s because we need to pay the source for the image and there is more work involved in getting them licensed and ready to print.
Some items we sell, such as 11x14 and 16x20 enlargements, are not stocked. They are made to your order. See What are stocked products and what are made-to-order products? Because we cannot reasonably expect to resell these made-to-order items if they are returned, we require nonrefundable payment in advance for orders which contain made-to-order items. We will accept made-to-order items for return only in case of manufacturing defect or shipping damage, and then only in exchange for the identical item. Since made-to-order items have to be manufactured after we receive your order they have a longer delivery time then our stocked items. You should allow three business days between placing an order containing made-to-order items and the item’s shipment. Time in transit from our facility in Mount Kisco, NY to you will generally add from one to seven days. See How long will it take to receive my order? To save you shipping expenses orders that contain both stocked and made-to-order items are held until the made-to-order items are ready. If you are ordering stock and made-to-order items and desire your stock items as soon as possible we suggest you place two orders, one for the stock items and one for the made-to-order items.
Orders for stock items received before noon on any business day are almost always shipped the same day, 99% are shipped within two business days. Orders for made-to-order items are generally shipped within three business days. See What are stocked products and what are made-to-order products? Orders are shipped either via USPS (United States Postal Service) or UPS (United Parcel Service). Orders containing only loose photos (8x10, 11x14, 16x20), are shipped via USPS. Depending on weight First Class or Priority Mail service is used, unless the user selects the faster Express Mail service. Regardless of the order size, the shipping and handling charge is $3.00 for First Class/Priority Mail orders and $15.00 for Express Mail orders. Domestic First Class and Priority Mail generally take two to four days for delivery, though up to ten days is not uncommon. Domestic Express Mail delivery is generally overnight, though Domestic Express Mail delivery to less well served areas may take two days. Domestic Express Mail is delivered Monday through Saturday. Express Mail to Canada generally takes two or three days. Note: Express Mail packages require that someone be available to sign for the package when it arrives, for this reason in some cases you may find it more convenient to have your photos sent to your place of work rather then your home. Orders that contain anything other then, or in addition to, loose photos are shipped via UPS. The user has the choice of UPS Ground or UPS Next Day Air shipping. Costs vary depending on the orders weight and may be calculated before ordering by clicking the “Calculate Shipping” button on the shopping cart screen. Ground package delivery generally takes 1 to 5 days depending on zone. Next Day Air is generally delivered by 10:30 AM on the day following shipment.
Our privacy policy is basically very simple. We do not give out any of your personal information to anyone, except to the extent needed to fill your order. For example, we do not sell, or give away for that matter, your address. Of course, we do give your street address to the post office or UPS so they can deliver your purchase. The sensitive information you supply during checkout, credit card number and so on, is encrypted using an SSL Certificate supplied by ??????. Clicking on the icon below will help confirm we are who we say we are.
Every product PhotoFile.com sells is fully licensed and approved by all the appropriate entities. These include leagues, players associations, individual players and various other licensing bodies. You can be sure that all of our products meet or exceed the strictest quality standards set forth by those licensing bodies. You will undoubtedly see unlicensed photos for sale on the web and elsewhere. Besides being illegal, unlicensed and counterfeit, these products are generally of inferior quality. How can you tell if a photo is licensed? If the seller does not say it is licensed, it probably isn't. And please go to FAQ on hologram stickers for further information on how to if a product is officially licensed.
Each licensing body has different requirements. Most, but not all, licensors require official licensor supplied holograms labels. These holograms will be affixed directly to the front or back of our photos and be attached directly to our other products or on their packaging. Even products without holograms usually have the licensor logo, along with the Photo File logo, on them.
Unfortunately the answer is no. On a retail basis you can buy only those products shown on our retail web site, http://www.photofile.com. Photo File has selected more then 5,000 of our most popular products to offer for retail sale on http://www.photofile.com. We do our best to pick the products that will appeal to the greatest number of customers. As you will understand, even with this large number of products we cannot possibly stock all the players and events in sports, let alone of entertainment and historical events. For the products we do stock, we make a commitment to keep them, or the components to quickly build them, on hand at all times. Because selling over the web in this fashion is reasonably efficient we can keep the price, even for very small orders, at a reasonable level. There are many other players and products that Photo File makes available on a wholesale basis. Perhaps you have seen one of these products in person and are wondering why you cannot purchase it. Unfortunately, it is not economically feasible for us to sell all our products on a retail basis. We can offer this larger selection to our wholesale customers because they must meet substantial minimum order requirements and because we do business with them on an ongoing basis. Even if Photo File does not carry the photo you want on a retail basis you may still be able to get it. Particular Photo File dealers may chose to stock a different assortment of photos then Photo File retail. So, if you have not already tried your local sports memorabilia source for the photo you want, you may want to do so. Finally, even though we don't sell it now, perhaps the product you are looking for is one we can and should be selling. We would appreciate hearing from you. Please e-mail our photo editor at photoeditor@photofile.com with your suggestions about the products we should be carrying. We change our retail line up almost every day and we are constantly adding new players and products. We will take your suggestions into account when we do. And please remember to check http://www.photofile.com frequently to see what is new, your requested product may be there.
Yes. These sheet protectors are available in packages of 100. Just click here to buy them.
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